Terms and Conditions idnscore – Official Platform Usage Guidelines

1Acceptance of Terms and Conditions

Welcome to idnscore, the trusted online casino platform used by hundreds of thousands of players across Malaysia. These Terms and Conditions govern the relationship between you as the user and idnscore as the service provider.

By accessing the idnscore website, downloading our mobile app, registering a new account, or using any part of our services, you automatically agree to comply with all terms and conditions stated in this document along with all related policies including Privacy Policy and Responsible Gaming Policy.

If you disagree with any part of these terms, please stop using the idnscore platform immediately. Continued use after any updates to the terms is considered acceptance of the updated terms.

2User Eligibility and Account Requirements

To use idnscore services lawfully, you must meet all of the following eligibility requirements without exception:

• Aged 18 years and above at the time of registration and throughout your use of the platform.
• Not a citizen or permanent resident of a region or country where online gambling is strictly prohibited by local law.
• Registering in your own personal capacity, and not on behalf of any business entity or other individual.
• Never been banned or suspended from the idnscore platform previously for any reason.
• Having full legal capacity to enter into this binding agreement.

Idnscore reserves the right to request identity verification (KYC) at any time to confirm user eligibility. The KYC process involves submitting valid identification documents such as a national ID card, passport, or driver's license, along with proof of current residential address. All submitted documents will be processed securely and confidentially.

3Account Registration and Security

Each user is only permitted to hold one idnscore account only. Multiple account registrations, whether using different information or different devices, are strictly prohibited and may result in the suspension of all associated accounts and forfeiture of all wins and fund balances.

You are fully responsible for:

• Keeping your password and account login details confidential at all times.
• Ensuring no third party accesses your account without authorisation.
• Notifying idnscore immediately if you suspect any unauthorised access to your account.
• Ensuring all your profile information is accurate, up to date, and complete.

Idnscore uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Two-factor authentication (2FA) is available and strongly recommended for all users to enhance account security.

4Deposits, Withdrawals and Financial Transactions

Idnscore supports a wide range of popular payment methods in Malaysia, including FPX, online banking with all major banks, Touch 'n Go eWallet, GrabPay, Boost, and selected cryptocurrencies. All financial transactions are processed through secure, encrypted channels.

The key terms relating to financial transactions at idnscore are as follows:

• Minimum and maximum deposit limits are as specified in the Deposit platform and may vary depending on the selected payment method.
• All deposits are processed immediately after payment confirmation is received.
• Withdrawals are processed within 15 minutes to 24 hours, depending on the withdrawal method and your account's KYC verification status.
• Funds deposited into your idnscore account may only be withdrawn to the same payment method used for the original deposit, subject to our anti-money laundering (AML) policy.
• Idnscore reserves the right to place a hold on any withdrawal while a security check or KYC verification is in progress.

All financial transactions on idnscore are conducted in Malaysian Ringgit (MYR) unless otherwise stated. Any foreign currency conversion costs are borne by the user. idnscore is not responsible for any delays caused by third-party banking institutions.

5Bonuses, Promotions and Rewards Programme

Idnscore offers a variety of bonuses and promotions to users from time to time, including welcome bonuses, deposit bonuses, daily rebates, weekly cashback, and an exclusive VIP program. All bonuses are subject to wagering requirements clearly stated in each promotional offer.

• Bonuses are valid for one account per individual, home address, IP address, and device.
• Wagering requirements must be met in full before any wins derived from a bonus can be withdrawn.
• Idnscore reserves the right to void any bonuses or wins obtained through fraudulent means, abuse, or violation of the terms.
• Bonuses cannot be directly converted to cash unless wagering requirements have been met.
• The time limit for meeting wagering requirements is as stated in each specific bonus offer.
• Idnscore reserves the right to modify, suspend, or terminate any promotion with prior notice.

6Prohibited User Conduct

To ensure a safe and fair gaming environment for all users, idnscore strictly prohibits all of the following conduct on our platform:

• Use of automation software, bots, scripts, or any technical method to gain an unfair advantage in games.
• Collaboration or collusion between players to manipulate game outcomes, particularly in poker or live table games.
• Any form of fraud, including the unauthorised use of another person's credit card or bank account details.
• Attempting to exploit technical bugs or system vulnerabilities for financial gain.
• Distribution of offensive, obscene, threatening, or harassing content to other users through our platform.
• Any activity that can be associated with money laundering or financing of illegal activities.

Violation of any of the above prohibitions will result in immediate action, including account suspension, forfeiture of wins and fund balances, and legal action where necessary. idnscore cooperates fully with authorities in investigations related to illegal activities on our platform.

7Intellectual Property and Copyright

All content found on the idnscore platform, including but not limited to website design, logos, icons, graphics, text, game content, software, and source code, is exclusive intellectual property of idnscore or the relevant licensing authority and is protected under international copyright law.

You are granted a limited, non-exclusive, and non-transferable licence to access and use the idnscore platform for personal entertainment purposes only. This licence does not include:

• Reproduction, copying, or distribution of any part of the platform for commercial purposes.
• Modification, translation, or creation of derivative works from platform content.
• Use of the idnscore name, logo, or trademarks without prior written consent.
• Reverse engineering any software or code used by the platform.

8Disclaimers and Limitation of Liability

The idnscore platform is provided on an "as-is" basis. While we strive to ensure the platform operates without interruption at all times, idnscore makes no guarantee that the service will always be available free from technical issues, errors, or delays.

To the extent permitted by applicable law, idnscore is not liable for:

• Any financial losses incurred through the use of the platform, including losses from wagering activity.
• Service disruptions caused by factors beyond our control, such as internet outages, natural disasters, or cyberattacks.
• Disputed game outcomes that have been verified by an audited RNG system.
• Indirect, incidental, or consequential losses arising from the use of or inability to use the platform.

9Account Termination and Suspension

You may close your idnscore account at any time by contacting our customer support team. Before the closure is processed, you must ensure there are no active bonuses with unfulfilled wagering requirements and that all pending withdrawals have been completed.

Idnscore reserves the right to unilaterally suspend or terminate a user's account under the following circumstances:

• Violation of any term in this document or other related policies.
• Suspected fraud, money laundering, or other illegal activities.
• Failure to submit requested KYC documents within the specified timeframe.
• Accounts that have been inactive for more than 12 consecutive months with no transactions.
• Instructions from relevant authorities or court orders.

If an account is terminated due to fraud or serious breach of terms, idnscore reserves the right to forfeit all remaining balances, bonuses, and unclaimed wins. For standard termination at the user's request, valid fund balances will be returned after deduction of any applicable liabilities.

10Applicable Law and Dispute Resolution

These Terms and Conditions are governed and interpreted in accordance with the laws applicable in the jurisdiction where idnscore operates. Any disputes arising from the use of this platform shall be resolved through the following process:

• First Tier: Contact the idnscore customer support team for direct resolution. We are committed to resolving 90% of disputes within 48 hours.
• Second Tier: If a dispute cannot be resolved at the first tier, the matter will be escalated to idnscore senior management for further review.
• Third Tier: Disputes that cannot be resolved internally may be referred to a recognised alternative dispute resolution (ADR) body.

Disputed game outcomes will be reviewed based on idnscore's server records, which are considered conclusive in all circumstances. You agree that any claims against idnscore must be submitted within 30 days of the date of the disputed incident.

11Responsible Gaming Commitment

Idnscore cares about the well-being of every user on our platform. We believe that online casino gaming should remain an enjoyable form of entertainment and not become a source of stress or problems in your life.

The idnscore platform provides the following responsible gaming tools to help you stay in control:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending.
• Loss Limit: Set a maximum loss limit you are willing to sustain within a given period.
• Play Time Limit: Limit the amount of time you spend on the platform each day.
• Gaming Break: Take a temporary break from the platform for 24 hours, a week, or a month.
• Self-Exclusion: Choose to be permanently excluded from the platform if needed.

For more information on the tools and support resources available, please visit the Responsible Gaming us. Should you need support, our team is available to assist you at all times.

12Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions or the use of the idnscore platform in general, our team is ready to assist you.

• Live Chat: Available 24/7 directly on the idnscore platform for an immediate response.
• Support Email: [email protected]
• FAQ: Visit the FAQ us for answers to the most frequently asked questions.

The idnscore customer support team operates fully in Bahasa Melayu and Mandarin, and we are committed to responding to every enquiry as promptly as possible. Your satisfaction and security are our top priority.